Shipping & Fullfillment Policy

 

We are currently accepting orders from the USA & everywhere internationally that accepts packages from the USA.
  
Please note:
All sales are final.
Due to the nature of the individually hand crafted products, we do not offer exchanges, returns, or refunds. Ureth's manufacturing process is a true labor of love and an art form! Subtle variations are to be expected.

Every order is packed in house, transported to the post office and shipped one by one. Fulfilling orders is a considerably time consuming process. We ask that you are patient while we prepare your order and we appreciate your understanding.

Tracking numbers are usually sent within 24 hours of shipment to the email provided on the order, unless a "custom" order is placed. That is a 2-3 week production/shipping process for tracking.

IMPORTANT: Please be sure to provide the correct shipping information with your order.
Example: 
Name
Street address
(Apartment or unit number)
Town/City, State
Zip code
We ask that you double check your information and make sure everything looks correct before placing your order. We want your package to make it to you with no issues!

Order Cancellation: Once placed, orders are processed and prepared for shipment. We encourage a smooth transaction, but we know things happen! If for any reason you need to cancel your order, please reach out within 24 hours of placing the order. Once the items are shipped, the orders cannot be canceled.

Once again, we thank you for your understanding and we appreciate your support!

By placing your order, you agree to these terms and conditions.

Thank You,

- Ureth